Modbod Labs – Terms of Use

Terms of Use Acceptance

By clicking “I Agree” or otherwise using the Website, you confirm that you have read, understand, and agree to be bound by these Terms of Use (“Agreement”). If you do not agree, do not create an account and do not access or use the Website.

If you accept these Terms on behalf of another person or entity, you represent that you have authority to bind them to this Agreement.

Emergency Notice / Medical Disclaimer

If you are experiencing a medical emergency, seek in-person emergency care immediately or dial 911. The Website is not appropriate for every medical condition or concern. This Agreement may be updated as described below. Always consult your primary care provider before beginning any new treatment.

Introduction

This website, and any mobile application, platform, portal, or system connected with it, including all information stored within it and any products or services made available through it, are owned and operated by Modbod Labs (“Company,” “we,” “us,” or “our”).

The Website provides information, education, and access to certain services and products to users (“you” or “Customer”).

Customer Account

You may browse without registering, but some services require an account.

You agree that all information provided is accurate and kept current. We may suspend or terminate accounts as permitted under these Terms.

Account Security

You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

Notify us immediately of any unauthorized use:

Email: [email protected]

We are not responsible for losses resulting from failure to secure your account.

Electronic Communication Consent

By using the Website, you consent to receive communications electronically via:

Email

SMS/Text

Website or portal notifications

These communications satisfy legal requirements for written notice.

SMS/Text Messaging

By providing your mobile number, you consent to receive messages.

Message/data rates may apply

Frequency varies

Reply STOP to opt out

Opting out may limit service functionality.

Recording Consent

We and/or providers may record interactions for:

Quality assurance

Training

Service improvement

By using the platform, you consent to such recordings.

Underage Use

This Website is for individuals 18+ only.

If you believe a minor has used the Website, contact:

Email: [email protected]

Revisions to Terms

We may update these Terms at any time. Continued use constitutes acceptance of updates.

Your Relationship With Us & Third Parties

We may provide access to:

Independent medical providers

Pharmacies

Third-party vendors

You acknowledge:

Modbod Labs is not a healthcare provider

Providers independently control medical decisions

No doctor-patient relationship exists with Modbod Labs

Provider Communications

Providers may contact you via:

Email

SMS

Portal messaging

You are responsible for monitoring communications.

We are not responsible for missed communications.

Subscriptions, Prescriptions, and Services

Subscriptions may auto-renew.

You authorize recurring billing at checkout.

To avoid renewal, cancel at least 72 hours before billing.

Cancellation

Cancel by emailing:

[email protected]

Administrative Fee / Refund Limits

$99 fee may apply if canceled before fulfillment

No refunds after pharmacy processing

You may be responsible for full subscription terms

Required Documentation

You may be required to submit:

ID verification

Photos/videos

Medical assessments

Delays do not pause payment obligations.

Financing Plan Changes

Contact support within 7 business days if switching payment structure.

Courtesy Communications

We may send reminders, but you are responsible for managing your subscription.

Financial Responsibility Notice

Services are cash-pay only.

We do not bill:

Medicare

Medicaid

Insurance programs

You are fully responsible for all costs.

Payment Default Policy

Late payments may result in:

$30 late fee

Account suspension

Collections activity

Accounts unpaid after 30 days may be sent to collections.

Collections

Past-due accounts may be referred to a collection agency with additional fees.

Child-Resistant Packaging

Medication may not be provided in child-resistant packaging. Use caution.

Telehealth Consent

Telehealth services involve risks and are not a substitute for in-person care.

You may be required to sign additional consent forms.

Your Responsibility for Access

You are responsible for:

Internet access

Compatible devices

Accurate information submission

Protected Health Information

Modbod Labs is not necessarily a HIPAA-covered entity.

Providers/pharmacies may be.

Information may be handled according to:

HIPAA (when applicable)

This Privacy Policy (otherwise)

Jurisdiction (California)

These Terms are governed by California law.

Arbitration (AAA)

All disputes must be resolved via binding arbitration.

No class actions

No jury trials

Remote proceedings

Notice must be sent to:

[email protected]

Claims must be filed within 1 year.

California Civil Code §1542 Waiver

You waive rights under California Civil Code §1542 regarding unknown claims.

Contacting Us

Modbod Labs
Email: [email protected]